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A new study shows airlines are doing a better job. While there are still plenty of complaints, researchers found that many of the airlines are getting passengers and their bags to their destinations with near-record efficiency.

http://www.wcsh6.com/video/2287018375001/0/c http://bcdownload.gannett.edgesuite.net/wcsh/35121342001/35121342001_2287026585001_th-516327cfe4b076511deaa02c-1206954755001.jpg?pubId=35121342001 c A new study shows airlines are doing a better job. While there are still plenty of complaints, researchers found that many of the airlines are getting passengers and their bags to their destinations with near-record efficiency. WLBZa new study shows airlines are doing a better jobnationalwcshNews 01:31

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