Restaurant owner doing away with tips

Restaurant owner gets rid of tips

PORTLAND, Maine (NEWS CENTER) -- No more math at the table.

If you visit Bao Bao Dumpling House in Portland or Tao Yuan in Brunswick, your bill will look different than those you are used to seeing. The tip line will be gone, and you will see an 18% service fee tacked on to the final price. That fee will be used to pay servers an hourly wage.

Chef and owner of both restaurants, Cara Standler, believes the current tip system is antiquated and due for an update. She believes if you are not satisfied with your experience at her restaurant, then the whole establishment is at fault, not just the server, and this changes puts more responsibility on management to take care of customer satisfaction.

Cara also feels like her system is a better way to invest in her employees. Servers are being transitioned to 8 hour shifts, and will be full time employees, so they can receive health benefits and paid vacation. Their starting pay will be $15 an hour, and they'll also get raises as they gain more experience. Chefs and cooks will also get a boost in hourly pay to make front of the house and back of the house employees more equal.

Some servers were on board with the change, some chose to leave. What do you think?

 

Copyright 2016 WCSH


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