Frequently Asked Questions
Why did WCSH6 redesign their website?The WCSH6 website was redesigned in order to better provide our users with the information they want in a format that is natural and intuitive. The new website experience features a more user-friendly way to browse the news in an uncluttered environment. Additionally, the site features much more video. Our redesigned website further confirms our commitment to providing relevant information to our readers in a highly visual format.
Which browsers are most compatible with the website?For the best experience, we recommend running the latest version of the following:
Microsoft Internet Explorer
Why are some sections on the previous website not visible on the new version?We have moved some sections around in our new design of the website to better align the structure. If you still have difficulty finding a section or topic, then you can use our search to find it or view our site map to view the new organization of the website. The site map can be found in the bottom right corner of the page, labeled Site Index.
How do I find the Search Box?The search box can be seen when you click on the magnifying glass near the upper right corner of the page.
How can I get WCSH6 on my tablet or mobile device?Our website can be accessed on any device that has access to a web browser. We also offer our news content on a variety of mobile and tablet apps.
How do I send a news tip?Many of the stories we do come from our viewers. E-mail us your news tip.
How do I post a comment?In order to comment on an article, you must have a Facebook login. On every article, there is a comment link near the top of the page and also, the comment button on the blue utility bar at the bottom of the browser/page. You will need to be logged into Facebook to comment on a WCSH6 article. You can either login separately on Facebook or you have the ability to login near the commenting area on the article.
How do I get Willard Scott to announce a 100th birthday on the Today show?If someone you love is celebrating his or her 100th or 100 birthday or a 75th anniversary or over, Willard will try his best to announce it on "Today." More information>>
Why are there parts of the web site missing?If you are using ad-blocking software, you are missing out on more than just ads. We use java scripts to place banner and video advertisements on our site. We also use them to manage other content on the site. If you are using ad-blocking software, you won't be able to see all portions of our site and you won't be able to view our video either.
Why can't I see the video on your site?To view NEWS CENTER video online, we strongly recommend using a broadband connection with the latest version of your browser.
Our video vendor transcodes our content to HTML 5-compatible video, so Apple users should be able to see NEWS CENTER video.
If you are using ad blocking software or a firewall, the playback of the video will fail. We use java scripts to place advertisements that play before our video. Ad blockers will trip up the java scripts. You need to allow ads from our site.
For mobile, live video is currently available on the WCSH6 iPhone and iPad apps.
How can I get a copy of a news story or broadcast?WCSH 6 contracts with Smith Atwood Video Services for program and story duplication. You can reach Smith Atwood Video Services at (207) 773-5119 or on the web at http://www.smithatwood.com.
There is a charge for their services. Video that is available for duplication includes:
NEWS CENTER Morning Report
NEWS CENTER at Noon
NEWS CENTER at 5:00pm
NEWS CENTER at 5:30pm
NEWS CENTER at 6:00pm
NEWS CENTER at 10:00pm
NEWS CENTER at 11:00pm
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